Mapwise
Saudi Arabia

Indoor wayfinding in Saudi Arabia

Interactive 2D and 3D indoor maps for malls, hospitals, airports and campuses across the Kingdom, built to work in Arabic as well as they work in English.

In short

Mapwise provides indoor wayfinding for venues in Saudi Arabia with interactive 2D and 3D maps, predictive search in Arabic and English with native right-to-left support, and deployment to web, mobile and kiosk from a single map.

Arabic that was designed in, not translated on

Most indoor mapping platforms treat Arabic as a language pack. That works until you need a route instruction to read right to left, a search that matches how people actually spell a place, or a label that stays legible on a 3D map viewed at an angle.

Predictive search in both languages
A visitor types in Arabic or English and reaches the same destination, with images and descriptions attached rather than just a pin.
Native right-to-left interfaces
Directions, listings and controls mirror properly instead of sitting awkwardly inside a left-to-right layout.
Labels that survive 3D
Text and icons rotate to face the camera at any viewing angle. Arabic letterforms connect, so distortion degrades legibility faster than it does in Latin script.
Bilingual kiosks
Switching language at an information point mirrors the layout rather than breaking it.

Below is Al Qasimi Hospital, mapped for Emirates Health Services. English and Arabic labels are rendered into the map itself rather than sitting in an interface layer, so they hold in both views.

Mapwise 3D map of Al Qasimi Hospital for Emirates Health Services, showing the emergency area, pharmacy and parking with bilingual English and Arabic labelsTwo-dimensional plan view of the same map: Al Qasimi HospitalDesign in progress
Open the live map

Same map, same points of interest.

Where this matters in the Kingdom

The venues where a visitor arrives once, needs one specific place, and has no mental model of the building.

Shopping malls

Large multi-level centres with frequent tenant changes. Shoppers search for a store by the name they know it by, in either language, and get a route with the right escalator.

Hospitals and healthcare

First appointments, often with a referral letter naming a department in one language and signage in another. Routing runs from the correct car park to the correct clinic, with a step-free mode.

Airports

We know this one. Mapwise covers two million square metres at Hamad International, guiding travellers from check-in to boarding while routing them past retail.

Universities and campuses

Multi-building sites where week one of term produces thousands of lost people at once. Routes cross between buildings and between indoor and outdoor space.

Government and public buildings

Where bilingual service and accessibility are procurement requirements rather than preferences, and the visitor may only ever come once.

What deployment looks like

Five steps, and the third one usually takes longest. Writing the destination content is the part venues underestimate.

  1. Send us floor plans

    DWG, PDF, GeoJSON or images. Whatever your architect produced.

  2. We build the map

    Rooms, corridors, stairs, lifts and the routes between them, in 2D and 3D from the same source.

  3. You add content in both languages

    Names, categories, opening hours, images and contact details, in Arabic and English.

  4. Publish

    Web, iOS, Android and kiosk at once, plus QR codes on existing signage.

  5. Keep it current

    A tenant moves, you edit once, and every surface updates.

Working with a regional partner

The global platforms in this category are built and supported from North America and Western Europe. That shows up in timezone gaps during deployment, in Arabic being a localisation ticket rather than a product decision, and in reference customers your stakeholders have never heard of.

Our innovation centre is in Dubai, where customers see Mapwise running on kiosk, phone and web side by side, on their own floor plans. If in-region data hosting is a procurement requirement, raise it early and we will confirm what is available before you invest time.

If you are comparing vendors, read how to choose indoor wayfinding software. If you are earlier than that, indoor wayfinding explained covers the fundamentals. Also see indoor wayfinding in the UAE, the full platform, or the team behind Mapwise.

Common questions

Does Mapwise support Arabic properly, or is it a translation layer?
Arabic is handled at the search and rendering level, not bolted on. Predictive search matches in English and Arabic with native right-to-left support, and 3D labels are billboarded so they rotate to face the camera and stay legible at any viewing angle. That last part is where most 3D maps fail with Arabic.
Can a kiosk switch between Arabic and English?
Yes, and the layout mirrors rather than breaking. This matters at an information point where the next person in the queue may want the other language.
Do you have deployments in the region?
Yes. Mapwise is deployed at Hamad International Airport in Doha, covering two million square metres and serving over 30 million passengers a year. Our innovation centre is in Dubai.
Where is the data hosted?
Hosting location is confirmed per project. If in-region hosting is a procurement requirement for your venue, raise it in the first call and we will confirm what is available before you go further.

Talk to us about your venue

Send us one floor plan. We will build a working map of your space and walk you through it.

Last updated 18 August 2026

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